Leverbox
Custom software development

Technology built
around your operation.

We design and build solutions specific to insurance and claims, combining engineering with real business knowledge.

Pipeline: process, design, technology, operation.
Technology with context

Software works better when it understands the business.

We don't start from an isolated technical spec. We first understand the process, the rules, the users and the exceptions behind every need. Then we design the technology around that reality.

  1. 01

    We understand the process

    How it works today, who's involved and where the problems are.

  2. 02

    We design the solution

    We define architecture, experience, rules and automations.

  3. 03

    We build

    We develop a solution ready to integrate into the client's technology ecosystem.

  4. 04

    We evolve

    We measure how it actually performs and evolve the solution together with the operation.

Capabilities

We build technology for real business problems.

From a specific automation to a complete solution, we develop technology adapted to each organization's process and ecosystem.

Custom solutions

Applications and tools built for processes that need their own logic, experience or operating model.

Process automation

We automate tasks, decisions, validations and operational workflows to reduce manual work and improve response times.

APIs and connectivity

We design services and APIs to connect systems, data, vendors and participants across the ecosystem.

Data and intelligence

We build solutions that turn operational data into actionable information and let you bring in analytics and artificial intelligence where it truly adds value.

Why Leverbox

Engineering that understands insurance.

Our technology team works alongside specialists who know the operation from the inside.
We don't need to learn what a claim is while we build the solution.

01

Business knowledge

We understand the processes, players, rules, exceptions and critical points of the insurance operation.

02

Engineering + operations

Technology and business work together from design through to production.

03

Built for reality

We design around real processes, not assumptions or theoretical models.

The differentiator isn't just knowing how to build.
It's knowing what to build and why.

Our approach

From problem to production.

We accompany the full build cycle, from understanding the need to putting the solution to work inside the operation.

  1. 01

    Discovery

    We understand the process, users, rules and goals.

  2. 02

    Design

    We define the solution, architecture and experience.

  3. 03

    Development

    We build, test and iterate.

  4. 04

    Implementation

    We integrate the solution into the real environment.

  5. 05

    Evolution

    We measure, learn and keep improving.

Where we add value

When the process needs a solution of its own.

  • i.

    Complex operational processes

    Workflows with multiple players, rules, validations and exceptions.

  • ii.

    Automation of intensive tasks

    Manual or repetitive processes that technology can solve.

  • iii.

    Orchestration across systems and players

    Processes where information needs to flow between different platforms, teams or vendors.

  • iv.

    Specialized internal tools

    Solutions designed around an organization's particular way of working.

  • v.

    Applied data and intelligence

    Processes where analytics, AI or decision models can improve speed, control or quality.

Data Analytics

Claims data is only useful when it helps you make decisions.

We turn scattered operational information into clear indicators to understand what's happening, spot deviations and manage the operation better.

From defining KPIs to building dashboards and tracking models, we combine claims knowledge, data and technology.

It's not just Business Intelligence

We understand the operation first. Then we build the data.

A dashboard can show hundreds of indicators and still fail to answer the questions that matter.

Our starting point is the claims process: what each owner needs to control, what decisions they have to make, and what information they need to make them.

From there we define indicators, data sources, data models and visualizations.

What we can analyze

A complete view of the operation.

Operations

Volumes, workloads, backlogs, handling times and productivity.

SLAs and timelines

Service-level compliance, time by stage, aging and bottleneck detection.

Costs

Average cost, trends, reserves, payments, billing and deviations.

Vendors

Performance, timelines, costs and comparisons across vendors and partners.

Quality

Reopenings, incidents, process deviations and standards compliance.

Business

Portfolio trends, frequency, severity and behavior by product, line, client or territory.

From data to management

We build the complete solution.

  1. 01

    Diagnosis

    We understand the operation and the decisions each level of the organization needs to make.

  2. 02

    KPIs

    We define indicators, calculation rules and targets.

  3. 03

    Data

    We connect and structure information from Smartclaims, core systems and other sources.

  4. 04

    Visualization

    We build executive and operational dashboards tailored to each profile.

  5. 05

    Evolution

    We analyze usage, add new indicators and support the model's evolution.

Independent of Smartclaims

Your data doesn't have to live on our platform.

Data Analytics can work with information from Smartclaims or with the systems the company already uses.

This lets us take on BI and analytics projects independently, or as part of a broader claims management transformation.

It's not about having more data.
It's about knowing what to do with it.

Let's build a view of the operation that catches problems earlier, understands their causes and enables better decisions.

Talk to an expert
An ecosystem of capabilities

Technology connected with business and operations.

Custom development is part of an ecosystem where consulting, operations and technology coexist under one shared view of the insurance business.

Some processes need technology of their own.

Tell us the challenge. We understand the process, design the solution and take it into production.

Let's talk about your project